This Cookie Policy explains how Pouchneutral uses cookies and similar storage technologies when visitors access or use the Pouchneutral website.
Pouchneutral operates from Mexico and serves customers in the European market. This Cookie Policy aims to provide clear information regarding the types of cookies used, their purposes, retention periods, and the options available to visitors.
- Company Information
Brand: Pouchneutral
Address: Calle Norte 32 No. 613, Col. Santiago, Valle de Chalco, Estado de México, C.P. 56615
Phone: +52 5575775527
Email: sachet@pouchneutral.com
Pouchneutral is responsible for first-party cookies set and controlled by the Pouchneutral website (excluding independent processing activities by third-party service providers).
- What are Cookies?
Cookies are small files or similar data stored on a visitor’s device when they visit a website.
Cookies enable the website to remember information related to the visit, maintain necessary website functions, record selected preferences, or support other permitted website features.
Cookies can be categorized as:
Session Cookies: Typically deleted at the end of the browsing session; or
Persistent Cookies: Remain on the device for a specific period or until deleted by the visitor.
If a cookie identifier can be linked to an identifiable individual, that identifier may constitute personal data. European data protection guidelines explicitly recognize that cookie IDs are information that may constitute personal data.
- How Pouchneutral Uses Cookies
Pouchneutral may use cookies for the following purposes:
3.1 Strictly Necessary Cookies
These cookies are essential for the core functions of the website, such as maintaining browsing sessions, remembering necessary website settings, or enabling requested website features.
If applicable law permits the use of such cookies without obtaining consent (because they are strictly necessary for the requested website functionality), these cookies may be set without obtaining separate consent.
3.2 Cookie Preference Cookies
Pouchneutral may use cookies to remember a visitor’s cookie preferences. This enables the website to recognize whether a visitor has already made a choice regarding cookie usage, thereby reducing the need to repeatedly display the same consent request.
3.3 Preference Cookies
Preference cookies may record choices made by visitors during a website session or on subsequent visits.
The use of such cookies is subject to the preferences selected by the visitor and applicable consent requirements.
3.4 Analytics Cookies
Analytics cookies may collect information regarding website visits and interactions to help understand website usage and improve website operations.
For analytics cookies requiring consent, such cookies will only be used after the visitor selects “Accept” on the Pouchneutral cookie banner.
3.5 Payment-related Cookies
Certain cookies or similar storage mechanisms may be used when payment functions are involved.
If payment-related cookies or similar storage mechanisms are provided by third-party payment services, the relevant third parties may process the associated information in accordance with their own privacy policies.
- Cookie Consent Banner
Pouchneutral may display a cookie consent banner when visitors first access this website.
This cookie banner allows visitors to make choices regarding non-essential cookies.
Where applicable law requires consent, non-essential cookies will only be used after the visitor selects “Accept” on the Pouchneutral cookie banner.
Simply browsing the website does not constitute consent to the use of non-essential cookies.
Where consent is required, Pouchneutral does not consider mere continued browsing as acceptance of non-essential cookies.
European Commission guidance indicates that consent must be freely given, specific, informed, and unambiguous, and that refusing consent should be no more difficult than accepting it.
- Cookie Categories and Retention Periods
Retention periods depend on the type and purpose of the cookie.
Cookie Category | Typical Purpose | Retention Period
Strictly Necessary Cookies | Core website functionality and requested services | Session duration, or up to 12 months if required for specific functions
Cookie Preference Cookies | Remembering visitor cookie choices | Up to 12 months
Preference Cookies | Remembering selected website preferences | Session duration, or up to 12 months
Analytics Cookies | Understanding website visits and usage | Up to 13 months (depending on specific circumstances)
Payment-related Third-party Cookies | Supporting payment-related website functions | Subject to the applicable cookie and privacy terms of the relevant third-party service
The actual expiration time of an individual cookie may vary based on its purpose, configuration, and the service setting the cookie.
Pouchneutral retains cookies only for as long as reasonably necessary to fulfill their stated purposes and in compliance with applicable legal, operational, and record-keeping requirements.
Cookie policies published by the European Commission illustrate the use of session cookies and persistent cookies with specific durations, including examples of different timeframes based on purpose, such as one month, six months, one year, and 13 months.
- Stripe Cookie
Pouchneutral uses Stripe for payment processing.
When Stripe sets or processes cookies (or similar storage technologies) for payment functions, these constitute third-party cookies or similar technologies associated with Stripe’s payment services.
Stripe is responsible for the processing activities it conducts in accordance with its applicable terms and privacy policy.
Pouchneutral does not consider Stripe to be a business partner.
Cookies or similar technologies associated with Stripe may support payment-related functions, payment session management, or other features linked to the payment process.
The applicable retention periods for cookies or similar storage technologies associated with Stripe depend on the specific Stripe service, configuration, and applicable Stripe policies.
Pouchneutral does not set a fixed retention period for Stripe cookies where the actual retention period is determined by Stripe service configurations.
- Cookies and Payment Functions
Enabling certain required payment functions may necessitate the use of cookies or similar storage technologies.
If a cookie is strictly necessary for a function explicitly requested by a visitor, that cookie may be used to the extent permitted by applicable law.
Where applicable law requires prior consent, the mere act of browsing the website will not activate non-essential cookies related to payment services.
- First-Party Cookies and Third-Party Cookies
Cookies can be categorized as follows:
First-party cookies
Set by Pouchneutral or by services operating the website directly on Pouchneutral’s behalf.
Third-party cookies
Set or processed by external service providers in conjunction with services offered through this website.
Stripe is an example of a third-party service provider whose payment-related cookies or similar storage technologies may be used for payment functions.
Each third-party service provider remains responsible for the processing activities it conducts in accordance with its own applicable policies.
- Personal Data Obtained via Cookies
Depending on the type of cookie used, information obtained via cookies may include:
Cookie identifiers;
IP address information;
Browser information;
Device information;
Website interaction information;
Selected website preferences;
Cookie consent preferences; and
Information related to website sessions.
If such information constitutes personal data, Pouchneutral will process it in accordance with its privacy policy and applicable data protection requirements. Guidelines issued by Mexico’s INAI stipulate that when cookies or similar technologies are used to collect personal information, the relevant privacy information must clearly specify the data collected, the purposes of processing, any associated data transfers, and the means to disable these technologies; however, this requirement does not apply if disabling such technologies would impair the website’s essential functionality.
- Mexican Data Protection Requirements
Pouchneutral is established in Mexico and complies with applicable Mexican data protection requirements regarding the collection and use of personal information via cookies and similar technologies.
Where cookies may collect personal information, Pouchneutral provides information regarding the categories of data collected, the purposes of use, and available options through this Cookie Policy and the Privacy Policy.
Guidelines from Mexico’s INAI (National Institute for Transparency, Access to Information and Personal Data Protection) specify that matters concerning cookies, web beacons, and similar technologies should be addressed within applicable privacy disclosures.
- European Data Protection Requirements
Pouchneutral provides services to customers in the European market and complies with relevant European data protection requirements to the extent applicable to its processing activities.
For non-essential cookies or similar storage technologies requiring consent, Pouchneutral obtains user consent before enabling them.
Consent is recorded in accordance with applicable consent mechanisms, and users may withdraw their consent via available cookie preference settings.
In accordance with European data protection principles, personal data is retained only for as long as necessary to fulfill the relevant purposes.
- Withdrawing or Changing Cookie Preferences
Visitors may change or withdraw their cookie preferences where the website provides a preference management feature.
Changing cookie preferences may affect the availability of certain non-essential website functions.
Withdrawing consent does not affect the lawfulness of data processing activities carried out prior to the withdrawal.
If a cookie is strictly necessary for a requested website function, disabling it may affect the proper operation of that function.
- Browser Controls
Visitors may also use the cookie and privacy controls available in their web browsers.
Through browser settings, visitors can delete existing cookies, block specific cookies, or receive notifications before cookies are stored.
Disabling strictly necessary cookies may affect the operation of certain website functions.
- Relationship with the Privacy Policy
This Cookie Policy should be read in conjunction with Pouchneutral’s Privacy Policy. The Privacy Policy provides further information regarding:
The identity of the data controller;
The personal information processed by Pouchneutral;
The purposes of processing;
Data retention;
Relevant data recipients;
Applicable data protection rights; and
How to contact Pouchneutral.
- Changes to this Cookie Policy
Pouchneutral may update this Cookie Policy as necessary when there are changes to the cookies used on the website, website functionality, third-party services, or applicable legal requirements.
The updated version will be published on the Pouchneutral website, indicating the relevant revision date.
- Contact Information
If you have any questions regarding this Cookie Policy, please contact us at:
Phone: +52 5575775527
Email: sachet@pouchneutral.com
Pouchneutral aims to respond to inquiries within 24 to 48 hours.